Customer Care Executive

We are seeking a dedicated Customer Care Executive to join our team in the Delhi-NCR region. The ideal candidate will be responsible for handling incoming customer calls, emails, and inquiries in a professional manner. This role requires good communication skills and prior calling experience is mandatory. The Customer Care Executive will assist customers with product, service, and networking-related queries, ensuring that all customer interactions are handled efficiently and effectively. Key responsibilities include resolving customer complaints and providing timely solutions, coordinating with the technical support team to address any technical issues, and maintaining accurate records of customer interactions and complaints. Additionally, the Customer Care Executive will follow up with customers to ensure their issues have been resolved and provide information about company services, plans, and offerings. Candidates applying for the evening shift must have their own laptop and a stable Wi-Fi connection. If you are passionate about customer service and have the skills to excel in this role, we encourage you to apply.