Customer Care Manager - State Farm Agent Team Member

🌟 Join a Trusted State Farm Legacy in Denver – Customer Care Manager Opportunity! 🌟

We’re a second-generation State Farm Agency proudly entering our 10th year as an independent agency owner. We’re known for our stability, exceptional customer care, and a supportive team environment where people build rewarding, long-term careers. If you’re seeking a role with a strong national brand, genuine job stability, and real opportunities for growth, we’d love to meet you!

Customer Care Manager

Position Overview

We’re looking for an experienced, friendly, and leadership-oriented professional to join our growing team in our Denver office as Customer Care Manager. In this key role, you’ll lead our customer service operations — overseeing daily client interactions, managing policy questions, claims support, billing, and team performance while building lasting client relationships. This is an excellent in-office leadership position for someone who thrives in a fast-paced, team-oriented environment with room for advancement.

Compensation

$55,000 – $80,000+ (Base Salary + Commissions + Performance Bonuses)

What We Offer

• Competitive Base Salary + Commissions & Bonuses

• 401(k) Matching Retirement Plan

• Major Medical Insurance – Agency pays 50% of the premium

• Supplemental Life Insurance – Fully paid by the agency

• Supplemental Health Policy – Fully paid by the agency

• Comprehensive paid training and ongoing development

• Generous Paid Time Off (PTO)

• Clear pathways for advancement within the agency

Who We’re Looking For

• Strong leadership and team management skills

• Excellent communication, problem-solving, and customer service abilities

• A positive attitude with a genuine desire to help both clients and team members

• Reliable, organized, and experienced in a team environment

• Interest in building a stable, long-term career with growth potential

• Prior customer service, insurance, or management experience is a plus — we provide excellent training and support!

If you value working with a respected brand, want outstanding benefits, and are ready to lead and grow with a proven agency, this could be the perfect fit.

Location: Denver Metro Area (In-Office)

Employment Type: Full-Time

Ready to join a supportive, high-performing team?

Apply now — we’ll review your application and reach out to qualified candidates soon! ✨