Customer Care Representative (Bicutan) - Onsite
Work Setup: Onsite (Bicutan)
Work Schedule: Shifting
We are seeking a Customer Care Representative to join our dynamic team onsite in Bicutan. The ideal candidate will provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction through professional communication.
Key Responsibilities:
- Answer customer inquiries promptly and professionally via phone, email, or chat
- Resolve customer complaints and issues with empathy and efficiency
- Maintain detailed and accurate records of customer interactions
- Collaborate with team members to improve service quality
- Provide product and service information to customers as needed
- Achieve individual and team performance targets
Requirements:
- Must have bachelor’s degree
- Open to fresh graduates of medical-related courses; or Non-medical degree holders with at least 1 year of customer care support experience (face-to-face), preferably in a medical or healthcare setting.
- Must be knowledgeable in taking blood pressure.
- Must be computer literate.
- Can converse in English
Benefits
- Free HMO
- Free Dependents
- Night Differential
- Program Incentives
Please note that this is contingent to the final company or account you'll be profiled to.
As published by workable
First name, Last name, Email, Phone, Address, Education, Experience, Summary, Resume, How did you know about this position?, How many months of BPO experience do you have?, Please indicate the exact number of BPO experience you have in months (i.e. 36). If not applicable, indicate 1., Based on your prior BPO experience, please select ALL lines of businesses that you've already supported below. For those without experience, please select N/A., What is your highest educational attainment?, What course/s did you take up in college and/or in TESDA? List down all that applies (i.e. BS Accountancy, Manufacturing). If you did not reach college or take a TESDA course, kindly indicate N/A., Which location are you residing in? (City of Residence), Which location do you prefer working in?, When is the soonest you are available to start working?, How much was your last monthly compensation package (in PESO)? (i.e. 16000), How much is your expected salary (in PESO)? (i.e. 18000), What time between Mondays to Fridays, 9am to 5pm, are you available for a phone call?