Customer Care Representative
Responsible for answering inbound customer, payer, and attorney calls related to patient accounting questions for hospitals. Calls are primarily related to accounts with government and non-government insurance however may also be for self-pay and uninsured. The work environment is within a fast-paced call center with a requirement to be talking on the phones 70% or more of the work day.
- High School Diploma, or GED
- 1-2 years’ experience in an inbound call center / CSR environment
- Exceptional Customer Service skills (Must be a good listener / communicator)
- Experience with an auto-dialer
- Ability to type at least 35 WPM
Length- Temp to PERM
Wage- up to $16HR depending on experience and interview
Shift- Monday- Friday 8:30am- 5pm