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HealthcareSupportStaffing1

Open 134d

Customer Care Representative

Posted Updated 1 view
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Description

Responsible for answering inbound customer, payer, and attorney calls related to patient accounting questions for hospitals. Calls are primarily related to accounts with government and non-government insurance however may also be for self-pay and uninsured. The work environment is within a fast-paced call center with a requirement to be talking on the phones 70% or more of the work day.

- High School Diploma, or GED

- 1-2 years’ experience in an inbound call center / CSR environment

- Exceptional Customer Service skills (Must be a good listener / communicator)

- Experience with an auto-dialer

- Ability to type at least 35 WPM

Length- Temp to PERM

Wage- up to $16HR depending on experience and interview

Shift- Monday- Friday 8:30am- 5pm

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