Customer Care Representative N

• Any background candidate will do.
• Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
• Analyzes problems and provides information/solutions.
  
• Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
  
• Thoroughly documents inquiry outcomes for accurate tracking and analysis.
  
• Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
  

Thanks & Regards
Nithisha Prasad
7322288640