Customer Care & Social Media Officer

Location: Yaba (On-site)

Requirements
• Strong communication and customer service skills
• Proficient in Instagram, Facebook & TikTok
• Tech-savvy and willing to learn new digital tools
• Must own a laptop and a good smartphone
• Organised, detail-oriented, and able to work independently
• Experience in customer service or social media is an advantage

Responsibilities
• Respond to customer enquiries via WhatsApp
• Handle complaints and maintain customer records
• Manage and grow social media accounts
• Create and publish engaging content
• Respond to comments and messages
• Assist with administrative and customer engagement tasks

Apply: efexexecutive75@gmail.com