Customer Collaboration Analyst

Overview PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated nearly $94 billion in net revenue in 2025, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo’s product portfolio includes a wide range of enjoyable foods and drinks, including many iconic brands that generate more than $1 billion each in estimated annual retail sales. Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with pep+ (PepsiCo Positive). pep+ is our strategic end-to-end transformation that places sustainability at the center of our business strategy, seeking to drive growth and build a stronger, more resilient future for PepsiCo and the communities where we operate. For more information, visit www.pepsico.com, and follow on X (Twitter), Instagram, Facebook, and LinkedIn @PepsiCo. Responsibilities This position is responsible for ensuring agreed service levels and inventory policies are consistently executed with assigned customers by: Acting as the primary Supply Chain contact for key OT customers. Monitoring daily customer inventory by SKU and managing replenishment orders to ensure product availability. Optimizing order quantities and delivery plans to maximize truck utilization and influence customer ordering where appropriate. Analyzing sales trends, seasonality, promotions, and delivery patterns to improve forecast accuracy. Monitoring customer promotional plans and ensuring demand forecasts accurately reflect planned activities. Leading Joint Value Creation (JVC) logistics initiatives with customers, coordinating internal and external stakeholders to ensure successful execution. Coordinating new product introductions (NPDs) to maximize speed-to-shelf while minimizing obsolete inventory. Supporting profitable customer growth by balancing service excellence with financial efficiency for both PepsiCo and the customer. Conducting regular business reviews with customers to monitor performance against agreed objectives and identify improvement opportunities. Ensuring all operations comply with PepsiCo's Code of Conduct, Anti-Bribery Policy, and applicable local regulatory requirements. Qualifications Bachelor's degree in Engineering, Logistics, Supply Chain, Business Administration, or a related field. 3+ years of experience in logistics or supply chain operations, preferably in customer-facing roles. Customer-focused, proactive, and results-oriented, with a continuous improvement mindset. Strong analytical, problem-solving, and organizational skills, with attention to detail. Strong communication, collaboration, and stakeholder management skills. Proficient in Microsoft Office (advanced Excel) and SAP. Proficient English.