Customer Concierge ( Full - Time ) - West Little Rock, AR

Looking for an opportunity to make a lasting impact on the customer experience? Join Splash as a Customer Concierge and help create exceptional experiences for every guest who walks through our doors. As a key part of the Splash team, you'll build relationships with guests, educate them on our services and Unlimited Memberships, and help ensure every visit is welcoming, seamless, and enjoyable.

No experience? No problem—we provide all the training you need!

Your Role on the Team:

• Welcome guests and create a positive first impression
• Build relationships through friendly, personalized customer service
• Educate guests on services and Unlimited Membership benefits
• Recommend services and membership options based on guest needs
• Process transactions and assist with customer account inquiries
• Resolve guest concerns and provide effective solutions
• Maintain a clean, welcoming lobby and support team operations

Why Splash?

• Competitive Pay: $14.00 to $19.00 per hour
• Sales Incentives: Earn commission on membership sales, giving you the opportunity to increase your earnings!
• Perks: Free car washes and oil changes, and exclusive company gear!
• Benefits: Our competitive benefits package includes comprehensive health, dental, and vision coverage, plus a variety of supplemental insurance options reviewed annually. We also provide a 401(k) retirement plan with a 5% company match and a generous paid time off program to support work-life balance.
• Career Growth: Continuous training and development opportunities, with pathways for career advancement and leadership growth.
• Proud Winner of the Arkansas Business of the Year Awards – 37th Annual Celebration!

About Us: Based in Little Rock, Arkansas, Splash Car Wash is rapidly expanding with 30+ locations. Our state-of-the-art facilities and commitment to our employees and communities set us apart. We believe in making a positive impact on every customer and employee.

Our Core Values:

• Strive for excellence
• Passionately treat others with dignity & respect
• Look for opportunities to serve others
• Appreciate our customers & co-workers
• Smile & have fun
• Honesty & Integrity