Customer Delivery & Care - Design Engineer 客戶交付與產品設計工程師

【Job Overview】
您將參與產品從客戶需求、設計變更評估、驗證測試到量產導入的完整生命週期，作為客戶與 Platform Team 之間的重要技術橋梁。

此角色將與客戶、Business Development、品質、法規、製造及全球工程團隊密切合作，參與產品從需求評估、產品設計、驗證測試、市場送件支援到量產導入的完整產品生命週期。

【Main Responsibilities】
Product Design & Development 產品設計與開發

• Execute mechanical design and product development activities for medical devices
• Translate customer and user requirements into technical design solutions
• Create and maintain 2D/3D CAD models and engineering drawings using SolidWorks
• Participate in design reviews, engineering evaluations, and product verification activities
• 執行醫療器材機構設計與產品開發工作
• 將客戶需求及使用者需求轉換為產品設計方案- 使用 SolidWorks 建立與維護 2D/3D 設計圖面
• 參與設計審查、工程評估及產品驗證活動

Design Improvement & Product Support 設計優化與產品技術支援

• Support manufacturing and production teams with technical solutions
• Participate in complaint investigations and quality issue analysis
• Lead design-related root cause investigations (RCA)
• Propose design improvements for manufacturability, reliability, performance, and cost optimization
• Maintain product design and risk management documentation (DHF)
• 提供生產團隊技術支援與問題解決方案
• 參與客訴、品質異常與設計問題分析
• 主導設計相關根因分析（RCA）
• 推動設計改善，提升產品效能、可靠度、可製造性及成本效益
• 維護產品設計及風險管理文件（DHF）參與客訴、品質異常與設計問題分析

Customer Project Support 客戶專案導入與技術支援

• Support customer technical discussions during project onboarding and development phases
• Translate customer requirements into engineering design solutions
• Collaborate with Business Development and cross-functional teams to evaluate technical feasibility
• 參與客戶需求討論及專案導入
• 將客戶需求轉換為具體工程設計方案
• 與 Business Development 及跨功能團隊共同評估技術可行性

【Qualification】

• Bachelor's degree in Mechanical Engineering, Medical Engineering, or related fields
• Proficient in SolidWorks 2D/3D design
• Good English communication skills
• Strong problem-solving and teamwork skills
• Familiar with manufacturing processes
• 機械工程、生醫工程或相關科系學士以上學歷
• 熟悉 SolidWorks 2D／3D 設計軟體
• 具良好的英文溝通能力（讀、寫、說）
• 具備問題分析與解決能力，以及良好的團隊合作精神
• 熟悉產品製造流程及相關製程知識

【Preferred】

• Experience in mechanism design, motion-related products, precision mechanical products, or consumer electronics is highly preferred.
• Familiarity with spring mechanisms, snap-fit structures, actuators, or force transmission systems is a plus.
• Familiar with injection molding, spring manufacturing, and related manufacturing processes
• Experience in medical devices, automation equipment, consumer electronics, or precision mechanical products
• Experience in product improvement, design optimization, or root cause analysis
• 具精密機構、運動機構、消費性電子或產品機構設計經驗者佳
• 熟悉彈簧機構、卡扣結構（Snap-fit）、Actuator 或力量傳遞系統者佳
• 了解塑膠射出、彈簧製程及相關製造技術
• 具醫療器材、自動化設備、消費性電子或精密機構產品經驗者佳
• 具產品改善、設計優化或根因分析經驗者佳