Customer Development Manager - Wakefern
Colgate-Palmolive Customer Development Manager - Wakefern
As the Customer Development Manager for Wakefern, you will have ownership & responsibility to deliver sales objectives on volume, spending and retail execution. You will formulate and execute our strategic plan to reach maximum volume, profitability and customer service. You will also have direct oversight over the business P&L.
You'll collaborate with direct reports and cross-functional partners to deliver designated account strategies and champion solutions where everyone wins. You will leverage consumer insights to drive incremental growth and strengthen the customer investment strategy, so that it is consistent with Retail Environment strategy, brand strategy, and shopper insights.
**This is a remote role, though openness and flexibility to work out of the New York, NY office on occasion is preferred.**
Responsibilities:
- Identify areas of opportunity for products and programs, develop Customer Marketing strategies that incorporate consumer insights, and have an awareness of the competitor landscape to create promotional strategies where we all win.
- Establish partnerships with direct reports, cross-functional teams, brokers, and the customer retail team. These relationships thrive on mutual trust and integrity to achieve results and execute against strategy and goals. In this role, you will help coach and develop more junior talent, so interest in leading teams is key in this role.
- Influence internal and external partners through collaboration, negotiation and thought leadership.
- Look for opportunities to improve and seek creative solutions. Adapt and adjust the strategy with the customer, revisit objectives, gain insights from pre- and post-evaluation and return on investment analyses to ultimately incorporate learning into the future strategy.
- Highlight business trends in each account through fact-based analysis to include brand share, pricing, promotion levels, and trade class development. Understand the effectiveness of different investment levers.
Required qualifications:
- Bachelor's Degree
- 4+ years in sales roles or adjacent experiences
- Experience working with a syndicated service (Nielsen, IRI) account
- Previous people leadership experience, including leading teams
Preferred qualifications:
- Experience working in consumer product goods
- Direct previous experience working with Wakefern/ShopRite
- Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs)