Customer Devt Mgr - Independant, Shelters and Emerging market

Ready to Launch Your Career with Hill’s Pet Nutrition?

Looking for your next big career leap? If you are an ambitious Customer Development/Account Executive or a Junior Key Account Manager looking to step up, own your own portfolio, and prove your strategic capabilities, this is your launchpad.

About Us: Hill’s Pet Nutrition - A Colgate-Palmolive Company

We aren’t just a company; we’re a global family that dreams BIG! At Hill’s, we’re all about innovation, growth, and making the world a healthier place for pets and their humans. We envision a world where every pet thrives on the best nutrition and where pet parents are brimming with joy.

Our Mission? Transforming the lives of millions of pets through groundbreaking innovation, top-notch nutrition, and our team of dedicated people.

Our Culture? Built on a foundation of diversity, sustainability, and inclusion, our core values are Caring, Courageous, and Inclusive.

We cherish work-life balance and are committed to ethical standards while nurturing our employees.

Your Role: Customer Development Manager - Pet Independants, Shelters & Emerging

We are looking for a high-energy builder to champion our Independent Pet Specialty sector, Shelters, and Emerging segments across New Zealand. While other Customer Development Manager roles focus on large corporate groups, your mission is to champion the "long-tail" vibrant, community-based independent market and hunt for brand-new white space.

What You’ll Be Doing: The Core of the Role

• Strategic Growth & Account Management:
  Act as the primary champion for independent pet specialty retailers and community focused animal shelters.You will develop annual plans to achieve sales volume goals, maximise premium shelf visibility, and lead the swift distribution of product innovations. Partner closely with our field sales team to ensure high-quality execution of the 6Ps at the store and local level.
  
  

• Emerging Partnerships & White Space Acquisition:
  Find new growth avenues by identifying, and breaking into non-traditional, emerging networks to drive brand awareness and secure long-term positioning. Drive strategic alliances by building creative partnerships within community networks and unique segments to rapidly expand Hill's footprint.
  
  

• Commercial Planning & Analytics:
  Drive financial viability by preparing detailed commercial plans backed by rigorous ROI analysis. You will manage forecasting via the ATLAS system and allocate investment to align with brand strategies via our Commercial Process.
  
  

• Leadership & Operations: Provide performance updates to the Country Manager, contribute to commercial process improvements, and ensure high-standard administrative management of claims and invoices.

The Ideal Candidate: YOU!

• Proven Track Record: Experience in FMCG, Pharma, or Vet/Pet industries with a focus on Key Account Management.

• Relationship Building: Developing deep engagement with community-based partners.

• Planning & Priority Setting: Managing a diverse "long-tail" portfolio effectively.

• Analytics Mindset: You aren't afraid of numbers. You have solid Excel skills and a natural curiosity for turning raw sales data into a compelling business story.

• Strategic Visionary: The ability to see the "big picture" while managing the granular details of a promotional calendar.

• Collaborative Influencer: Able to work cross-functionally with Marketing, Finance, and Logistics to deliver results.

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