Customer Due Diligence Manager
Envision Employment Solutions is currently looking for a Customer Due Diligence Manager for one of our partners, a leading Digital Bank!
THE ROLE
Every customer relationship starts with a question: who are they, really, and how much risk do they bring in with them. You own the answer. You lead the team that rates, reviews, and escalates that risk, and you're the one who signs off when a high-risk customer or a material CDD decision needs a second set of eyes. Get it right, and the bank knows exactly who it's banking with, before anything goes wrong.
WHAT YOU'LL DO
- Manage the CDD team, including work allocation, performance management, and staff development
- Maintain the CDD framework, including customer risk rating, Beneficial Owner and PEP controls
- Oversee high-risk customers, EDD, and source of funds/source of wealth reviews where required
- Provide oversight of high-risk customer acceptance and material CDD/EDD decisions
- Oversee periodic and trigger-based reviews, customer financial crime risk reassessment, and CDD remediation
- Assess customer and geographic risk, including relevant FATF-identified jurisdictions and higher-risk countries
- Oversee eKYC and digital onboarding controls and their effectiveness
- Monitor CDD/EDD effectiveness and identify gaps, weaknesses, and emerging risks
- Provide CDD/EDD input to new products, services, and material changes
WHAT WE'RE LOOKING FOR
- 7+ years of Financial Crime/AML experience, with significant experience in CDD, KYC, and EDD, including supervisory or management experience
- Strong knowledge of CDD/EDD, Beneficial Ownership, PEPs, and customer risk assessment
- Knowledge of CBE/EMLCU and FATF requirements
- A relevant AML/Financial Crime qualification is preferred
YOU'LL THRIVE HERE IF YOU
- You'd rather ask one more question than accept a risk rating that doesn't quite add up
- You treat a high-risk customer decision as something you'd defend to a regulator, not just sign off on
- You can spot a gap in a CDD framework before an audit does
- You want to build the function that decides who the bank actually does business with
Skills
As published by workable · 19 questions · 12 written answers
Basics
First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume, Cover letter
Pick from a list (7)
- How did you hear about us?
- Are you currently based in Egypt? If not, are you willing to relocate to Egypt for this role?
- This is a full time, on site role. Are you comfortable and available to work on site?
- Do you have 7+ years of Financial Crime/AML experience?
- Do you have significant experience specifically in CDD, KYC, and EDD?
- Do you have supervisory or management experience?
- Do you have knowledge of CBE/EMLCU and FATF requirements?
Written answers (12)
- If you were referred to this role by a recruiter, please provide their name.
- How would you rate your English proficiency (written and spoken)?
- Describe your experience managing a CDD or KYC team. What was the team size and case volume you oversaw?
- Walk us through how you assess and approve a high-risk customer, including EDD and source of funds/wealth reviews. What's your decision process?
- Tell us about a time you identified a gap or weakness in a CDD framework. How did you address it?
- Describe your experience with Beneficial Ownership and PEP controls. How do you keep those checks current and effective?
- Tell us about your experience with periodic or trigger-based reviews and remediation. How do you prioritize a remediation backlog?
- Walk us through how you assess customer and geographic risk, including FATF-identified jurisdictions.
- Describe your experience overseeing eKYC or digital onboarding controls. What did you look for to confirm effectiveness?
- What is your current monthly net salary?
- What are your expected monthly net salary requirements?
- When can you start? (Notice Period)