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AeroTEC Inc.

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CUSTOMER ENGINEER

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AeroTEC provides comprehensive, full-service aerospace services and solutions to customers in aircraft design, testing, instrumentation, certification, manufacturing, modifications and maintenance with facilities in Seattle, Moses Lake, and Wichita.

About the Role

AeroTEC is looking for a Customer Engineer who thrives at the intersection of technical depth and customer partnership. This is not a traditional sales role. It is a solutions architecture role with a customer-facing mandate. You will be shaping proposals from the inside out, coordinating SMEs across specialties, and building the technical foundation that gets programs to award.

You bring a real engineering background, ideally with hands-on experience in aerospace product development and the interpersonal instincts to make customers feel heard, understood, and confident. You are energized by complex problems, comfortable working across organizational boundaries, and genuinely enjoy the human side of the work.

What You'll Do

Proposal Development & Solution Architecture

  • Own the development of internal Statements of Work (iSOW), defining the technical scope, solution architecture, and delivery approach for each proposal.

  • Support proposal efforts from RFP receipt through submission: coordinating across sales, engineering, operations, and leadership to build credible, competitive responses.

  • Pull in the right SMEs from structures, systems, avionics, propulsion, flight test, manufacturing, and certification, and synthesize their input into a cohesive solution.

  • Develop and manage Basis of Estimates (BOEs), supporting resource planning and labor hour builds with appropriate rigor.

  • Ensure proposed solutions are technically sound, schedulable, and margin-healthy before they go out the door.

Customer Engagement & Business Development

  • Build and maintain strong relationships with customer engineering, program, and procurement stakeholders across OEM, defense, and advanced air mobility accounts.

  • Support AeroTEC's BD pipeline by qualifying opportunities, shaping requirements early, and positioning our capabilities ahead of RFP release.

  • Translate customer program needs, such as certification strategy, test planning, and regulatory pathways, into clear scopes and winning value propositions.

  • Represent AeroTEC at customer meetings, site visits, and industry events with technical credibility and genuine relationship-building instincts.

  • Support contract negotiations and ensure smooth handoff of awarded programs to execution teams.

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