Customer Engineer
- Author technical documents
- Coordinate escalations
- Debug lambda code
- Debug workflow compilation
- Diagnose customer problems
- Handle complex technical issues
- Maintain system health
- Monitor tenant level alerting
- Participate in client meetings
- Provide alternate technical solutions
- Provide product feedback to teams
- Resolve JSON related issues
- Respond to critical issues on-call
- Share best practices
- Support product features
- Troubleshoot integrations
Perks/Benefits:
- 24/7 on-call rotation
- Flexible work arrangements
- Weekend shift rotation as needed