CUSTOMER EXPERIENCE ASSOCIATE- Porsche Omaha

Job Summary:

The Customer Experience Service Associate assists the Service department, ensuring optimum on-site vehicle placement and presentation of interiors and exteriors of vehicles. They also assist with transportation of service vehicles by driving to customers’ homes or workplace to retrieve customer vehicle and leave them a loaner vehicle.

Supervisory Responsibilities:

• None

Duties & Responsibilities:

• Keeps the lot neat and orderly, moves cars as directed by the general manager and in accordance with dealership display standards.
• Inspects vehicles for cleanliness, damage, and compliance with standards or regulations.
• Drive offsite to retrieve customer vehicles and deliver loaner vehicles.
• Get required signatures and complete walk around inspection for damage to customer vehicles.
• Return customer vehicles and complete walk around inspection for damage to returned loaner vehicles.
• Utilize various cleaning tools and supplies to preserve and protect vehicles.