PERSOL SINGAPORE PTE. LTD.

Discussion

Customer Experience (Outdoor Surveyor)/ 1 Year/ UP$3.3K

  • Office hours 11am - 8pm, outdoor 12pm - 9pm (weekend also)
  • Off day 1 week day 1 weekend
  • Salary - S$3,000 - S$3,300
  • Duration - 1 year renewal (until December 2026)

Key Responsibilities

  • Assist respondents in completing surveys online or through manual collection methods.
  • Accurately enter collected data into the system and ensure data integrity.
  • Conduct field visits for respondents who cannot be reached via phone.
  • Update call outcomes and survey progress daily using assigned tools (e.g., Excel).
  • Collaborate with team members to achieve survey completion targets.
  • Handle respondent objections professionally and encourage participation.
  • Prepare accurate daily reports on productivity and survey completion.
  • Review and correct (“clean”) survey data flagged for errors or ambiguities.
  • Maintain detailed case notes for each respondent to support follow-up actions.
  • Adhere to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
  • Meet established Key Performance Indicators (KPIs).
  • Perform other ad-hoc duties as assigned.

Requirements

  • Minimum Diploma qualification
  • Customer Service Experience: At least 1–2 years in a customer-facing role.
  • Strong communication and interpersonal skills.
  • Ability to work independently and manage time effectively.
  • Proficiency in MS Office (Excel, Word) and basic data entry tools.
  • Availability to work on weekends as required by project schedules.
  • High attention to detail and ability to maintain confidentiality.

Interested candidate please click"APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolsingapore.com/policies. If you wish to withdraw your consent, please drop us an dataprotection@persolapac.com) to let us know. Please feel free to contact us if you have any queries

PERSOL Singapore Pte Ltd • RCB No.200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

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