Customer Experience Support Manager

BASE COMPENSATION: $70,000 - $77,000 annually LOCATION: Scottsdale, AZ WORKPLACE SETTING: Onsite POSITION SUMMARY The Customer Experience (CX) Support Manager is a member of the CX leadership team and the connective tissue between 10X Health's internal escalation team and our outsourced Tier 1 contact center. This role owns the processes, metrics, content and day-to-day operating relationship that keep both teams performing at a 10X standard. You are the subject matter expert our BPO partner re…