Customer Insight Officer

Do you want to use insight to improve how residents experience council services? We’re looking for a Customer Insight Officer to help us better understand what matters to residents, where services are working well, and where there are opportunities to make them simpler, clearer and more joined up. This is a great opportunity to combine analysis, curiosity and collaboration in a role that helps shape better outcomes for local people. In this role, you’ll bring together data from across digital, …