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Rise Technical Recruitment

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Customer Integration Engineer

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Summary

Customer Integration Engineer supporting adoption of advanced gaming platforms across EMEA: troubleshooting Windows/Linux hardware and OS issues, running customer onboarding, workshops and demos, and building integration tools, scripts and documentation. Needs customer-facing technical experience with embedded/industrial PC hardware and C, C++, C#, Rust or Python. Hybrid, three days on site in Cra

Salary: £50,000 - 60,000 per year

Requirements:
  • Experience in a customer-facing technical engineering role
  • Strong Windows and/or Linux troubleshooting skills
  • Background in hardware/software integration, embedded systems or industrial PCs
  • Knowledge of programming or scripting languages such as C, C++, C#, Rust or Python
  • Excellent communication skills with technical and non-technical stakeholders
Responsibilities:
  • Support customer evaluation, onboarding, integration and production readiness activities
  • Troubleshoot complex hardware, software and operating system issues
  • Deliver technical workshops, demonstrations and onboarding sessions
  • Develop and maintain integration tools, scripts and example applications
  • Create technical documentation and provide feedback to product and engineering teams
  • Travel occasionally to customers, internal sites and industry events
Technologies:
  • C#
  • Embedded
  • Hardware
  • Support
  • Linux
  • Python
  • Rust
  • Windows
  • C++

More:

We are seeking a Customer Integration Engineer to join our growing customer engineering team, supporting adoption of advanced gaming platforms across EMEA and international markets. The role combines customer engagement, technical problem-solving and software enablement, with close collaboration across engineering, product and commercial teams. You will also contribute to tools, scripts, OS images, documentation and best-practice resources that improve platform adoption and customer experience. The position is based in Crawley and offers hybrid working, with three days per week on site. The advertised salary is £50,000–£60,000, with 36 days of holiday, private medical insurance, a pension and additional benefits. We welcome applications from all suitable candidates and are an equal opportunities company.

last updated 41 week of 2026

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