Customer Project Management (OEM)
Summary
Acts as the primary liaison between Bosch and OEM customers in the North region, coordinating engineering and quality-related inquiries, resolving issues, and ensuring customer satisfaction through technical discussions and cross-functional collaboration.
刨erve as the front-end contact for all customer enquiries related to engineering and quality topics. 低oordinate closely with customers in the North region to understand requirements, issues, and expectations. 判articipate in technical discussions with customers and internal teams to support project execution and issue resolution. 刨upport part handling analysis (PHA), including failure analysis and root cause identification. 劬ork with cross-functional teams (Engineering, Quality, Manufacturing, Sales) to ensure timely and effective solutions. 伶rive customer satisfaction by ensuring quick response, transparency, and follow-up on open topics. 刨upport new project discussions, product introductions, and change management from a customer interface perspective. 余nsure proper documentation and tracking of customer issues and actions.
BE
10 to 15 Years