Customer Project Manager - European Space (m/f/x)
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Summary
Customer-facing project manager at Mynaric, a laser space-communications company: acts as the voice of the customer internally and of the project externally, managing expectations, deliverables, risks and reporting while supporting Project Leads on commercial and government programs alongside engineering, production, supply chain and finance teams.
Join us as a Customer Project Manager (m/f/x) and support our Project Leads in delivering European space programs, institutional and commercial customers. As the key interface between customers and internal teams, you align customer expectations with project realities and ensure commitments are communicated clearly throughout the project lifecycle.
- Act as the primary day-to-day contact for assigned customers and manage expectations on scope, timelines, risks and status.
- Prepare and lead customer milestone reviews such as PDR and CDR, including review documentation and follow-up of customer actions.
- Support our technical Project Leads with schedules, risk registers and action logs, and make customer-impacting risks visible early.
- Create and own customer-facing documents such as the Project Management Plan and the Design, Development and Verification Plan in line with ECSS.
- Tailor ECSS requirements pragmatically to what a scale-up company can deliver, and align this approach with the customer.
- Track contractual deliverables, acceptance criteria and milestone payments including Contract Management with Finance, and manage changes, deviations and waivers.
- Coordinate customer-relevant activities during build, test and delivery with Production, Test Engineering, Quality and Logistics.
- Handle demanding customer situations with confidence and keep reporting, decisions and commitments clearly documented.
- 3-7 years of experience in customer project management, program coordination or account delivery in space, aerospace, defence or a comparable high-tech industry.
- Hands-on experience applying and tailoring ECSS or comparable space standards in projects for ESA or other European space customers.
- Bachelor's degree in Engineering, Business Administration, Project Management, or a related field, including the technical curiosity to get into complex topics quickly
- Proficiency with project management tools and Microsoft Office applications.
- Experience in bridging established space processes and the realities of a dynamic company. Startup or scale-up experience is a plus.
- Excellent customer communication and the ability to find good solutions with demanding customers in negotiations.
- Skill in building trusted relationships with a wide range of internal and external stakeholders.
- Clear and engaging presentation and reporting skills for customers and management.
Be part of the company that is changing the world!
Have you always wanted to come to work in your favorite space outfit? Then you are exactly right with us! Forget bureaucracy and work together with inspiring colleagues from all over the world while you embark on an incredible journey with Mynaric to work on unique and challenging projects and make a real contribution to the future of connectivity.
We offer flexible working hours as well as time off in lieu, diverse areas of responsibility, and an attractive compensation package as well as additional benefits such as: a mobility budget (public transport ticket, business bike, fuel voucher), non-cash benefits in the form of a shopping voucher, and company events.
Mynaric is an employer committed to equal opportunity. Therefore, we welcome applications from all qualified individuals, regardless of ethnic origin, gender, disability, religion/belief, sexual orientation, or age.
If this sounds like the place where you would like to work, then apply today and become part of a company that is changing the world!
We offer flexible working hours as well as time off in lieu, diverse areas of responsibility, and an attractive compensation package as well as additional benefits such as: a mobility budget (public transport ticket, business bike, fuel voucher), non-cash benefits in the form of a shopping voucher, and company events.
Mynaric is an employer committed to equal opportunity. Therefore, we welcome applications from all qualified individuals, regardless of ethnic origin, gender, disability, religion/belief, sexual orientation, or age.
If this sounds like the place where you would like to work, then apply today and become part of a company that is changing the world!