Customer Project Manager

• Lead the planning, execution, monitoring, and closure of customer projects and programs.
• Manage project scope, schedule, budget, quality, risks, and opportunities throughout the project lifecycle.
• Coordinate and lead cross-functional teams to ensure successful project delivery.
• Serve as the primary point of contact for customers during project execution and delivery.
• Ensure contractual commitments, performance targets, and customer expectations are achieved.
• Manage project financials, including forecasting, profitability, and cost control.
• Drive change management activities and ensure alignment across all project stakeholders.
• Develop and maintain effective communication plans with customers and internal stakeholders.
• Monitor project performance through agreed KPIs and implement corrective actions when needed.
• Ensure compliance with company processes, methodologies, governance requirements, and health and safety standards.
• Support pre-sales and business development activities by contributing project management expertise.
• Identify opportunities for contract growth, renewal, and additional customer value.
• Capture and apply lessons learned and best practices to drive continuous improvement.

Must have:

• Mandatory fluent in English and Hebrew.
• 12 years+ of experience in Customer Project Management and Contract Management.
• Proven experience managing complex customer-facing projects within railway, transportation, or telecommunications environments.
• Strong knowledge of T2G, railway systems, and IP backbone networks.
• Experience managing project financials, forecasting, and commercial performance.
• Strong customer relationship management, stakeholder engagement, and negotiation skills.
  Ability to manage different projects, including different customer interfaces.
• Solid understanding of risk management, change management, and project governance principles.
• Ability to lead cross-functional teams and deliver results in a dynamic environment.
• Excellent communication and presentation skills.
• Bachelor's degree in Engineering, Telecommunications, Business, or a related field is preferred.
• Project Management certification (PMP, PRINCE2, or equivalent) is an advantage

Nice to have

• Demonstrated rollout and deployment management experience.
  Bachelor's degree in Engineering, Telecommunications, Business, or a related field is preferred.
• Project Management certification (PMP, PRINCE2, or equivalent) is an advantage