Customer Quality Engineer

Job Overview
We are looking for Customer Quality Engineer who will serve as the primary liaison between our internal manufacturing teams and customers, ensuring clear communication regarding quality standards, product issues, and resolutions. This role will focus on addressing customer concerns, coordinating with production teams to resolve quality issues, and ensuring the timely delivery of high-quality products.

Job Responsibilities:

• Develop optimal process design model by conducting Design of Experiment (DOE) to determine sources of variation and applying advanced Statistical Analysis
• Develop and implement strategies to enhance efficiency, reduce waste, and optimize resource utilization.
• Collaborate with quality control teams to ensure processes meet or exceed quality standards.
• Evaluate and analyze production data (i.e. production control charts, reliability, process capability index, etc.) to determine opportunities for improvement in quality
• Lead and participate in cross-functional teams focused on continuous improvement initiatives.

Job Qualifications:

• With a Bachelor's degree in Industrial Engineering, Manufacturing Engineering, or a related field
• Minimum of 2 years of experience in process engineering, quality management, or manufacturing operations.
• Strong understanding of manufacturing processes, quality control, and lean methodologies
• Project management experience would be beneficial
• Proficient in quality tools, root cause analysis, and corrective action management.
• Experience with customer quality standards, audits, and performance metrics is beneficial
• Strong analytical and problem-solving skills
• Shown advanced proficiency in using decision-making principles
• Strong interpersonal skills
• Excellent communication (verbal and written) and collaboration skills

Why join MinebeaMitsumi Cebu?

• Competitive compensation package
• 13th month pay
• Premium Pay: OT/ Holidays/ Rest Days/ Night Shift Premium (As applicable)
• Medical Insurance (HMO) Coverage for Employees, with the option to enroll Dependents
• Accident Insurance for Employees, with the option to enroll Dependents
• Paid Sick Leaves and Vacation Leaves (convertible to cash)
• Annual Merit Increase
• Company Initiated benefits (Mortuary Assistance for employees and dependents, Hospitalization, Assistance, Emergency Loan)
• Early Retirement and Standard Retirement Plan
• Loyalty benefits
• Career advancement and promotion opportunities
• With overseas training and/ or deployment opportunities to MinebeaMitsumi Global Factories

We are also accepting candidates outside Cebu who are open to relocation. This position entails full-time on-site work.