Customer Quality Engineer (P/T, Electric Parts)

We want you to:

• Responsible for monitoring and resolving quality issues related to electrical and electrical components, including high voltage EV systems (Battery Packs, Inverters, On- Board Chargers)
• Perform in depth root cause analysis using diagnostic tool (CANalyzer, INCA) and interpret DTCs (Diagnostic Trouble Code)
• Analyze CAN/LIN bus communication data to detect abnormalities and signal errors affecting system performance
• Perform field investigations, part return analysis, and failure reproduction on test vehicles
• Collaborate with R&D and suppliers to validate software updates or hardware modifications as part of the corrective action process
• Monitor warranty and field claim data using internal systems and identify recurring electrical failure trends
• Participate in software calibration reviews & technical meetings if needed

You will also need to have:

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Electronics Engineering, Mechatronics Engineering, Metallurgical and Materials Engineering, or Automotive Engineering.
• Minimum 2 years of experience in the automotive industry, preferably in Quality Control or Quality Assurance.
• Knowledge of automotive systems, including transmission systems, powertrain components, electric vehicle systems (battery, inverter, motor, charging systems), and manufacturing processes.
• Experience in quality analysis, data analysis, root cause analysis, and problem-solving methodologies.
• Experience in modeling, simulation, and interpretation of test data is preferred.
• Familiarity with quality tools such as 8D, 5 Why, FMEA, and IATF 16949 requirements.
• Knowledge of CAN and LIN protocols, in-vehicle communication systems, and automotive diagnostics.
• Experience in vehicle and/or component testing, validation activities, and data acquisition systems is preferred.
• Familiarity with CANalyzer, INCA, and CATIA is preferred.
• Proficiency in English, both written and spoken.
• Strong analytical thinking, teamwork, communication skills, and a results-oriented mindset.
• No travel restrictions.