customer relation officer
Summary
Handles customer outreach and appointment scheduling for a Singapore-based skincare business, focusing on maintaining relationships and supporting repeat visits.
Company Overview
Adeline Face & Body Pte Ltd is a Singapore-based skincare company with over 20 years of experience. It operates four outlets and is a subsidiary of Adeline Beauty Group Malaysia, which has 40 years of establishment.
Job Summary
You will contact existing customers to schedule follow-up services and appointments, maintain strong relationships with returning customers, and provide ongoing care to support their skincare needs.
Responsibilities
- Contact existing customers to schedule follow-up services and appointments, ensuring timely and accurate communication
- Build and maintain positive relationships with returning customers to encourage loyalty and repeat visits
- Provide attentive follow-up care by addressing customer needs and inquiries related to skincare services