Customer Relationship Manager

We are seeking a dedicated and dynamic Customer Relationship Manager to join our team in Assam. The ideal candidate will be responsible for managing and enhancing customer relationships, ensuring customer satisfaction, and driving sales growth. This role requires a proactive approach to client management and a strong understanding of sales processes. Key Responsibilities: - Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction. - Coordinate sales activities and support the sales team in achieving targets. - Manage order processing and lead management to streamline operations. - Provide exceptional customer support and address client inquiries effectively. - Collaborate with internal teams to improve service delivery and customer experience. - Analyze customer feedback and market trends to identify opportunities for improvement. Required Skills: - Proficiency in CRM software and customer relationship management. - Strong communication and interpersonal skills. - Experience in sales coordination and administration. - Ability to manage multiple tasks and prioritize effectively. - Knowledge of order processing and lead management techniques. If you are passionate about customer service and have a proven track record in relationship management, we encourage you to apply for this exciting opportunity.