Customer Relationship Manager

We are seeking a dedicated and experienced Customer Relationship Manager to join our team in the Mumbai region. The ideal candidate will play a crucial role in managing and enhancing customer relationships, ensuring satisfaction, and driving business growth. As a Customer Relationship Manager, you will be responsible for overseeing the post-sales process, including the management of Builder Buyer Agreements (BBA), Tripartite Agreements, and Demand Notices. You will also be involved in the coordination of Home Loan Disbursement processes and ensuring compliance with relevant regulations. Key responsibilities include developing and maintaining strong relationships with clients, addressing customer inquiries and concerns, and collaborating with internal teams to improve service delivery. The successful candidate will possess strong communication and negotiation skills, a thorough understanding of the real estate sector, and experience with customer relationship management tools. If you are passionate about customer service and have a proven track record in managing client relationships, we encourage you to apply for this exciting opportunity.