Customer Sales Associate (Teller)

Hours:

Hours vary between Monday – Friday 7:00am – 6:00pm, Saturday 9:00am – 2:00pm, and some locations on Sunday 9:00am – 2:00pm; 38 hours per week minimum.

Role:

Customer Sales Associates assist bank customers with retail banking transactions while promoting and selling bank products and services. The role requires exceptional customer service and transactional accuracy.

Essential Functions & Responsibilities:

70%:

• Proficiently processes customer transactions in a courteous, professional, accurate, and timely manner, following bank policies and procedures
• Answers questions, resolves problems, and recommends product solutions for customers
• Assists with record keeping, branch operational logs, day-to-day customer and branch needs

30%:

• Maintain working knowledge of the benefits of CoreFirst products and services, to identify product solutions for customers. Serve prospective and current customers by referring products and services.

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.