Customer Security Response Specialist - 3 months - Geneva
Posted Updated
Ref 2578383 \| Date: 11 Sept 2026
Our client is seeking a Customer Security Response Specialist to support customer assurance activities and strengthen trust with enterprise customers. In this role, you will coordinate security responses, manage compliance\-related requests, and collaborate with cross\-functional teams to deliver high\-quality customer\-facing security information.
Customer Security Response Specialist \- 3 months \- Geneva
Our client is an innovative technology company with a strong focus on security, compliance, and customer trust. They operate in a fast\-paced international environment and are committed to continuously improving their security and governance capabilities.
**Description**
* + Draft and coordinate responses to customer security questionnaires, RFPs, and due diligence requests.
+ Collaborate with Security, Product, Legal, Sales, and Engineering teams to gather required information.
+ Translate complex technical and security concepts into clear and customer\-friendly responses.
+ Collect, validate, and maintain supporting evidence for customer requests.
+ Ensure consistency, accuracy, and confidentiality across all customer communications.
+ Track open requests, stakeholders, deadlines, and response ownership.
+ Maintain and improve reusable response repositories and knowledge bases.
+ Review security\-related contractual clauses and provide technical feedback.
+ Support negotiations by partnering with Legal and Sales teams on security requirements.
+ Contribute to the enhancement of customer trust platforms and governance processes.
+ Develop and refine AI\-powered workflows and prompts to improve operational efficiency.
**Profile**
* Experience responding to enterprise security questionnaires, audits, or customer assurance requests.
* Background in Information Security, GRC, Compliance, Risk Management, or a related field.
* Good understanding of SOC 2, ISO 27001, GDPR, and security best practices.
* Knowledge of cloud security principles and security architecture concepts.
* Excellent written communication skills with the ability to simplify technical information.
* Experience working with cross\-functional stakeholders in a dynamic environment.
* Strong organisational and project coordination skills.
* Able to manage multiple priorities and deliver against tight deadlines.
* Comfortable reviewing documentation and supporting contract\-related discussions.
* Familiarity with AI tools and an interest in process automation and prompt engineering.
* Detail\-oriented, proactive, and able to work independently.
* Fluent English required; French is strongly preferred
**Job Offer**
* Opportunity to work closely with senior security leaders on business\-critical initiatives.
* Exposure to international customers, modern security frameworks, and innovative technologies.
* Dynamic contract assignment with the possibility of extension and continued professional development.
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Our client is seeking a Customer Security Response Specialist to support customer assurance activities and strengthen trust with enterprise customers. In this role, you will coordinate security responses, manage compliance\-related requests, and collaborate with cross\-functional teams to deliver high\-quality customer\-facing security information.
Customer Security Response Specialist \- 3 months \- Geneva
Our client is an innovative technology company with a strong focus on security, compliance, and customer trust. They operate in a fast\-paced international environment and are committed to continuously improving their security and governance capabilities.
**Description**
* + Draft and coordinate responses to customer security questionnaires, RFPs, and due diligence requests.
+ Collaborate with Security, Product, Legal, Sales, and Engineering teams to gather required information.
+ Translate complex technical and security concepts into clear and customer\-friendly responses.
+ Collect, validate, and maintain supporting evidence for customer requests.
+ Ensure consistency, accuracy, and confidentiality across all customer communications.
+ Track open requests, stakeholders, deadlines, and response ownership.
+ Maintain and improve reusable response repositories and knowledge bases.
+ Review security\-related contractual clauses and provide technical feedback.
+ Support negotiations by partnering with Legal and Sales teams on security requirements.
+ Contribute to the enhancement of customer trust platforms and governance processes.
+ Develop and refine AI\-powered workflows and prompts to improve operational efficiency.
**Profile**
* Experience responding to enterprise security questionnaires, audits, or customer assurance requests.
* Background in Information Security, GRC, Compliance, Risk Management, or a related field.
* Good understanding of SOC 2, ISO 27001, GDPR, and security best practices.
* Knowledge of cloud security principles and security architecture concepts.
* Excellent written communication skills with the ability to simplify technical information.
* Experience working with cross\-functional stakeholders in a dynamic environment.
* Strong organisational and project coordination skills.
* Able to manage multiple priorities and deliver against tight deadlines.
* Comfortable reviewing documentation and supporting contract\-related discussions.
* Familiarity with AI tools and an interest in process automation and prompt engineering.
* Detail\-oriented, proactive, and able to work independently.
* Fluent English required; French is strongly preferred
**Job Offer**
* Opportunity to work closely with senior security leaders on business\-critical initiatives.
* Exposure to international customers, modern security frameworks, and innovative technologies.
* Dynamic contract assignment with the possibility of extension and continued professional development.
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