Customer Service

Job Description

We’re Hiring: Customer Service Representative – Become Part of Our Office Family!

Are you looking for more than just a job? Do you want to be part of a team that feels like family? Our small, close-knit insurance office is looking for a Customer Service Representative who will be a vital part of our day-to-day operations. We love what we do, and we work together to create a welcoming and supportive environment for both our team and our clients.

We’re more than just coworkers—we’re a team that supports each other like family. Our office is a place where you’ll feel valued and appreciated, and we take pride in the service we provide to our clients. If you’re looking for a workplace where you can grow, build relationships, and truly enjoy coming to work every day, we’d love to meet you!

Benefits

• Paid Time Off (PTO)
• Mon-Fri Schedule
• Career Growth Opportunities
• Evenings Off

Responsibilities

• Answering phones with a warm, professional attitude

• Assisting clients with bill payments and policy inquiries

• Filing and organizing important documents

• Using office software (Microsoft Office Suite, Agency Management System) to complete daily tasks

• Communicating clearly and professionally through written and verbal interactions

• Paying close attention to detail to ensure accuracy in all tasks

Requirements

• Strong computer skills, including experience with Microsoft Office (Word, Excel, Outlook)

• Excellent phone etiquette and customer service skills

• Great attention to detail and the ability to multitask

• Strong writing and communication skills

• A positive, team-oriented attitude

Ability to pass a background check