Customer Service Account Specialist
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Description
Customer Service Account Specialist needs 3+ years experience
Customer Service Account Specialist requires:
- Previous customer service, sales or supply chain experience and a Bachelors Degree desired.
- Strong organization, planning, problem solving, analytical and leadership skills
- Knowledge of supply chain/logistics in consumer products or related industry preferred with a strong customer focus.
- Ability to build effective working relationships across functional areas
- Experience in SAP (OTC core)
Customer Service Account Specialist duties:
- Responsible for customer orders from newly divested retailer brands acquiring company and is the customer-advocate
- Monitors status of all open orders to ensure timely delivery and provide customer service regarding order status and logistics issues
- Transaction entry for all orders received