Customer Service & Admin Executive
Summary
Handles customer inquiries, processes orders and invoices, and provides administrative support in a Singapore-based automotive company.
Job Responsibilities
- Handle customer enquiries via phone, email, and walk-in customers.
- Process sales orders, quotations, invoices, and related documents.
- Coordinate with internal departments to ensure smooth order fulfilment and customer satisfaction.
- Maintain accurate customer records and filing systems.
- Assist in scheduling appointments and administrative duties.
- Follow up on customer requests, payments, and outstanding matters.
- Provide general administrative support to the team and management.
Requirements
- Minimum 1 year of relevant experience in customer service and administrative support.
- Good communication and interpersonal skills.
- Self-motivated, responsible, and able to work independently.
- Strong team player with the ability to work cohesively with team members.
- Proficient in Microsoft Office applications.
- Positive attitude and willingness to learn.
Preferred Traits
- Customer-oriented with good problem-solving skills.
- Able to multitask and work in a fast-paced environment.
- Detail-oriented and organized.