Customer Service & Administrative Coordinator
Join our mover and warehousing team as a Customer Service & Administrative Coordinator, delivering accurate data handling and responsive customer support in a fast-paced environment.
Responsibilities
- Enter data accurately and efficiently to maintain up-to-date records
- Manage incoming leads by promptly responding to customer enquiries to ensure timely communication
- Record customer enquiries and relay detailed information to the Sales Team for follow-up actions
- Provide administrative support by organizing documents, invoicing entry and coordinating team communications
- Assist with ad-hoc duties as assigned to support operational needs
Preferred competencies and qualifications
- Experience in customer service to enhance customer interactions and problem resolution
- Proficient interpersonal and communication skills to coordinate effectively across teams
- Ability to work independently and proactively in a fast-paced environment
- Basic computer literacy, including Microsoft Office and Google Workspace, to perform daily tasks
Benefits
- Full CPF Contribution
- Leave: Annual / Medical / Childcare / Paternity
- Medical Claim Reimbursement
- Insurance Coverage
- Annual Bonus / AWS
Work Day & Hours
- 5.5 days work week
- Monday to Friday: 8.30am - 5.30pm
- Saturday: 8.30am - 12.30pm
Other Information
- Location: Tradehub21 (Jurong)
- Salary: $2,200 – $2,500 (based on experience)