Customer Service & Administrative Coordinator

Join our mover and warehousing team as a Customer Service & Administrative Coordinator, delivering accurate data handling and responsive customer support in a fast-paced environment.

Responsibilities

  • Enter data accurately and efficiently to maintain up-to-date records
  • Manage incoming leads by promptly responding to customer enquiries to ensure timely communication
  • Record customer enquiries and relay detailed information to the Sales Team for follow-up actions
  • Provide administrative support by organizing documents, invoicing entry and coordinating team communications
  • Assist with ad-hoc duties as assigned to support operational needs

Preferred competencies and qualifications

  • Experience in customer service to enhance customer interactions and problem resolution
  • Proficient interpersonal and communication skills to coordinate effectively across teams
  • Ability to work independently and proactively in a fast-paced environment
  • Basic computer literacy, including Microsoft Office and Google Workspace, to perform daily tasks

Benefits

  • Full CPF Contribution
  • Leave: Annual / Medical / Childcare / Paternity
  • Medical Claim Reimbursement
  • Insurance Coverage
  • Annual Bonus / AWS

Work Day & Hours

  • 5.5 days work week
  • Monday to Friday: 8.30am - 5.30pm
  • Saturday: 8.30am - 12.30pm

Other Information

  • Location: Tradehub21 (Jurong)
  • Salary: $2,200 – $2,500 (based on experience)