Customer Service Administrator (EU Passport / Currently Located in Malta)
Customer Service Administrator (EU Passport Holder / Currently Located in Malta)
*Excellent English Language Skills*
The Customer Service Administrator will be responsible for handling sales, customer on-boarding and document verification of our loan portfolio.
Overview:
Reporting to the Customer Service - Team Leader the Customer Service Administrator will be part of the Services / Sales Department and will be handling Loan Applications for our customers.
Role:
- Allocate Required Documentation to Fulfil Credit Application.
- Document Checking for due diligence.
- Detect and Identify Suspicious Activity.
- Organizing Documentation.
- Periodically Reviewing Customer Facilities.
- Comply with Laws, Regulations, Company Policies and Procedures as Required.
- Scanning and Filing incoming Mail.
- Performs other duties as assigned.
Skills & Experience:
Requires an energetic, empathetic and positive individual. With a strong attention to detail and able to multi-task and prioritize work effectively.
- Minimum Secondary Education.
- Able to read, write and speak excellent fluent English. Any additional languages would be a benefit.
- Previous Experience in similar role is preferred, but not a must.
- Experience with Customer Database would be an advantage.
- Team Player with Customer oriented Mind-Set.
- Able to demonstrate Basic Computer Skills including use of Microsoft Office for Windows (Outlook, Word, and Excel).
- Attention to Detail, Initiative and High Standard of Work Practices.
- Enthusiasm to Learn and Grow.
Very Competitive Salary + Benefits + Bonus.
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Further Information: www.bankdimare.com