Customer Service Agent

Open 55d

We’re looking for experienced customer service associates with a drive to ensure the best possible experience for our clients. Our company has been in business for over 35 years in the U.S. and has recently started operations in Guatemala!

This position is on-site in , Guatemala City. Eventually, it could become a work-from-home position if you meet the work-from-home guidelines. (Work-from-home opportunities are granted based on performance, attendance, and business needs, and are not guaranteed.)

Qualifications

Must be able to speak, read, write, and understand English fluently (C1 or above).
3 months to 1 year of previous call center, customer service, or office experience required.
High school diploma preferred.
Technically savvy and able to multitask.
Positive attitude, quick learner, and able to work independently.

Hours and Status:

Status: Full Time. Day, Mixed, Nights
Monthly bonus opportunity (performance bonus).

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What this application asks

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Resume/CV, Full name, Email, Phone, Current location, Current company

I reside in Guatemala and understand I must work onsite in the office at the below address? Avenida Reforma 6-39, Zona 10 Corporativo Guayacan, Guatemala, Guatemala 01010 yes / no · optional
How long would your commute to the office take you? choose one · optional
What type of of transportation do you use? choose one · optional
Are you 18 years of age or older? All positions have an age requirement of 18 as a background check is required. choose one · optional
Time of day you can work? written answer
Have you ever been employed with Five Star, Lawrence and Schiller Teleservices or Midco Connections? choose one · optional
Do you have previous call center experience? choose one · optional
Do you have a bilingual skill set? (Speak, Read & Write in English & Spanish) choose one · optional
How did you hear about Five Star? choose one · optional
If selected Referral or Other above, please list who referred you or how you heard about Five Star Call Centers.

Customer Service Agent

Qualifications

Hours and Status:

What this application asks

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