Customer Service Agent
Posted Updated
Job Duties:
- Greet patients virtually while providing outstanding customer service
- Answer phones
- Electronic Scheduling
- Data Entry
- Verify current personal and financial information
- Maintain patient charts and electronic medical records
- Verify insurance benefits
- Charge tickets
- Collecting, posting, and depositing patient payments
- Faxing, filing, and performing any other duties as assigned
- High school graduate or equivalent
- Previous experience in customer service, medical front office, administrative support, or virtual assistance
- Excellent telephone skills
- Proficient in Word and Excel
- Previous experience with medical software preferred
- Available and flexible with your hours
- Close attention to detail
- Time Management and Organizational skills
- Team player attitude and energetic with a focus on excellent customer service
- Reliable internet connection and a quiet, professional home workspace
Compensation: $20 -23 hourly, depending on experience level
- 401k
- Multiple opportunities for professional development, specialization, and leadership
- Corporate discount plans
- Employee Assistance Program (EAP)
- Family-friendly work environment
- Investment from a company that wants you to succeed and thrive