Customer Service and Sales Representative
Job Description
Come be a part of the Farmers Insurance of Minnesota family right here in St Paul! We're looking for someone with a genuinely positive attitude and a knack for making people feel welcome, to join our team. This isn't just another office job; you'll be the friendly face and helpful voice that our clients connect with, guiding them through their insurance needs and ensuring their experience with us is top-notch. We believe in a consultative sales approach that puts our clients' needs in the forefront of everything we do. You'll have the opportunity to learn a great deal about the insurance industry while also building your experience in customer service, sales, and marketing. If you're motivated, enjoy interacting with people, and want to work in a place that values your contributions, we'd be thrilled to talk with you about this exciting opportunity!
Benefits
- Career Growth Opportunities
- Retirement Plan
- Mon-Fri Schedule
- Flexible Schedule
- Paid Time Off (PTO)
Responsibilities
- Answer customer inquiries in person, by phone, and via email
- Provide information about insurance products and services
- Process policy changes, payments, and claims support
- Identify customer needs and recommend appropriate coverage
- Build and maintain strong client relationships
- Meet or exceed sales goals
Requirements
- Willingness and competence to complete the online Minnesota Insurance licensing course (we cover all costs) within the first month of hire
- Strong communication and interpersonal skills
- Customer-focused attitude with a positive approach
- Sales experience preferred
- Basic computer skills
- Ability to multitask and stay organized