Customer Service Assistant (Entry Level) - Training provided!

Job Description

• Be the warm and professional voice of the organisation — making every customer interaction feel genuinely valued and positively memorable
• Develop strong communication and active listening skills by managing customer enquiries across phone, email, chat, and digital channels
• Build your issue resolution capabilities by logging, managing, and resolving customer concerns efficiently and professionally every time
• Gain hands-on experience processing transactions, bookings, and service requests accurately with a strong eye for detail at all times
• Develop your follow-up skills by proactively confirming resolutions, ensuring customer satisfaction, and building lasting positive relationships
• Sharpen your CRM capabilities by maintaining accurate customer interaction logs and service documentation consistently and without exception
• Build cross-functional collaboration skills by working with internal teams to identify service gaps and drive continuous service improvements
• Launch a rewarding customer service career with real client exposure, structured training, and genuine opportunities to grow and advance

Requirements

• Minimum Diploma or related field and above
• Entry level candidates are welcome to apply

EA License Number: 22C1278

Disclaimer: By applying, you consent to being contacted for current or future job opportunities. All personal data will be managed in line with Singapore's PDPA and used solely for recruitment purposes.