Customer Service Assistant
Miller International, Inc., designer and distributor of Cinch® and Cruel® apparel, is looking for a Customer Service Assistant to join our team!
Location: North Denver, Colorado (On-Site)
Pay: $16.00–$18.00 per hour
About the Position
As a Customer Service Assistant, you'll support our Customer Service and E-Commerce teams with daily tasks, basic customer inquiries, and order processing.
This is a great entry-level opportunity for someone who is organized, detail-oriented, enjoys helping others, and is eager to learn!
You'll work alongside experienced team members who will provide guidance and support as you grow in your role.
At Miller International, we enjoy a fun, casual, and team-oriented work environment where everyone plays a part in our success.
This is an on-site position at our corporate office in North Denver, Colorado. Remote work is not available.
What You'll Do
- Support Customer Service, E-Commerce, and Account Managers with daily administrative tasks.
- Answer basic customer questions by phone and email.
- Assist with order entry, updates, returns, and shipment tracking.
- Help ensure customer, pricing, and shipping information is accurate.
- Coordinate with the warehouse and other departments to support order fulfillment.
- Process online returns and assist with warranty requests.
- Direct more complex customer concerns to the appropriate team members.
- Maintain accurate customer records in company systems.
- Learn about our products to better assist customers.
- Follow established procedures and complete assigned tasks accurately and on time.
- Help maintain a positive, professional, and team-oriented environment.
- Perform additional tasks as assigned by the Customer Service Manager.
What We're Looking For
- Strong communication and customer service skills.
- A positive attitude and willingness to learn.
- Good organizational skills and attention to detail.
- Ability to follow instructions and work well with others.
- Basic problem-solving and time management skills.
- Comfort using computers and online systems.
- Ability to manage multiple tasks and meet deadlines.
- Reliable, punctual, and with a strong work ethic.
Requirements
- High school diploma or equivalent required.
- 0–1 year of customer service, retail, or administrative experience preferred.
- Basic knowledge of Microsoft Office (Word, Excel, Outlook).
- Experience with E-Commerce or ERP systems is a plus, but not required.
Benefits
Why Join Miller International?
We care for our employees and support a healthy work-life balance.
Our comprehensive benefits package includes:
- Medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off, including vacation and sick leave.
- Employee wellness and assistance programs.
- Optional supplemental insurance benefits.
- Tuition reimbursement and student debt assistance programs.
A Little About Us
Since 1918, Miller International has built a reputation for quality, hard work, and dedication in the Western apparel industry.
As the company behind Cinch® and Cruel®, we're proud of our history, our products, and the people who make it all possible.
We value teamwork, respect, and a positive workplace where employees feel supported and appreciated.
Interested? We'd Love to Hear from You!
If you're looking to grow your skills and join a great team, we encourage you to apply!
Submit your resume and cover letter today!
Learn more about us at .
Application Deadline: 11/21/2026
Skills
As published by workable · 14 questions · 3 written answers
Basics
First name, Last name, Email, Headline, Phone, Address, Education, Experience, Summary, Resume, Cover letter
Short answers (3)
- Date available to start work?
- If you selected Employee Referral or Other to the question above, please specify. (Please type N/A if not applicable)
- AFFIDAVIT, CONSENT AND RELEASE. PLEASE READ EACH STATEMENT CAREFULLY BEFORE SIGNING. I certify that all information provided in this employment application is true and complete. I understand that any false information or omission may disqualify me from further consideration for employment and, if I am hired, may result in the termination of my employment regardless of when or how the false information was discovered. I authorize the investigation of any or all statements contained in this application. I also authorize, whether listed or not, any person, school, current employer, past employers and organizations to provide relevant information and opinions that may be useful in making a hiring decision. I release such persons and organizations from any legal liability in making such statements. I UNDERSTAND THAT THIS APPLICATION, VERBAL STATEMENTS BY MANAGEMENT, OR SUBSEQUENT EMPLOYMENT DOES NOT CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT NOR GUARANTEE EMPLOYMENT FOR ANY DEFINITE PERIOD OF TIME. ONLY THE CEO OF THIS ORGANIZATION HAS THE AUTHORITY TO ENTER INTO AN AGREEMENT OF EMPLOYMENT FOR ANY SPECIFIED PERIOD AND SUCH AGREEMENT MUST BE IN WRITING, SIGNED BY THE CEO AND THE EMPLOYEE. IF EMPLOYED, I UNDERSTAND THAT I HAVE BEEN HIRED AT THE WILL OF THE EMPLOYER AND MY EMPLOYMENT MAY BE TERMINATED AT ANY TIME, WITH OR WITHOUT REASON AND WITH OR WITHOUT NOTICE. I have read, understand, and by typing my full name below, give electronic signature consent to these statements.
Pick from a list (8)
- What is your desired hourly pay rate?
- Do you have experience working in an office environment?
- Basic proficiency in Microsoft Office (Word, Excel, Outlook)?
- If hired, do you expect to be engaged in any other business or employment?
- Have you ever been fired from a job or asked to resign?
- How did you hear about us?
- Only U.S. citizens or aliens who have a legal right to work in the U.S. are eligible for employment. Can you, upon employment, provide genuine documentation establishing your identity and eligibility to be legally employed in the United States?
- Will you now, or in the future, require Miller International to commence (sponsor) an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)?
Written answers (3)
- If yes, please explain. (Please type N/A if not applicable)
- If yes, please explain. (Please type N/A if not applicable)
- Do you have any relatives or friends currently employed with Miller International, Inc? Please specify.