Customer Service Associate
Bank of Luxemburg is proud to be a 2025 & 2026 Top Workplace, recognized for our commitment to people, community, and continuous improvement. We’re excited to welcome a new Customer Service Associate to our Algoma branch.
Our mission — To Have a Positive Impact on People’s Lives — guides every interaction, every decision, and every relationship. In this part‑time role, you’ll help us deliver exceptional service, support customers with their financial needs, and contribute to a team culture built on trust, transparency, and collaboration.
Position Overview
The Customer Service Associate is a part‑time role (15–25 hours per week) responsible for delivering friendly, accurate, and efficient service to customers. This position includes rotating Saturday mornings from 9 a.m.–12 p.m.
Key responsibilities include:
- Processing teller transactions with accuracy and professionalism
- Assisting customers with account inquiries, online banking, and research
- Supporting branch operations including ATM/ITM maintenance and daily balancing
- Identifying opportunities to connect customers with helpful bank services
- Providing front‑desk support through greeting visitors and answering calls