Customer Service Associate
Posted Updated
Customer Service Associate
Location: Augusta, KS 67010
Schedule: Part-Time every other weekend (8a-5p)
Contact: Human Resources – (316) 775-4803
Job Summary:
The Customer Service Associate plays a key role in the daily operations of the facility by greeting visitors, answering phone calls, assisting with administrative tasks, and supporting both residents and staff. This position also provides clerical support, assists with payroll data entry, and serves as a backup for building administration.
Key Responsibilities:
Greet all visitors, residents, agencies, and associates warmly and courteously
Answer and direct incoming calls; take and deliver messages as needed
Prepare and mail newsletters and introductory materials
Perform general administrative tasks: typing, faxing, copying, filing, accepting packages, and preparing mailings.
Perform other duties as assigned by the Executive Director/Administrator.
Location: Augusta, KS 67010
Schedule: Part-Time every other weekend (8a-5p)
Contact: Human Resources – (316) 775-4803
Job Summary:
The Customer Service Associate plays a key role in the daily operations of the facility by greeting visitors, answering phone calls, assisting with administrative tasks, and supporting both residents and staff. This position also provides clerical support, assists with payroll data entry, and serves as a backup for building administration.
Key Responsibilities:
Greet all visitors, residents, agencies, and associates warmly and courteously
Answer and direct incoming calls; take and deliver messages as needed
Prepare and mail newsletters and introductory materials
Perform general administrative tasks: typing, faxing, copying, filing, accepting packages, and preparing mailings.
Perform other duties as assigned by the Executive Director/Administrator.
Qualifications:
Prior experience in a receptionist, host/hostess, or administrative role preferred.
Ability to interact tactfully with residents, families, staff, and the public
Strong communication and interpersonal skills
Ability to work both independently and as part of a team
Excellent attention to detail and organizational skills
Ability to follow written and oral instructions.
Why Join Us?
Supportive and collaborative team environment
Opportunity to make a meaningful impact in residents’ lives
Apply today if you are passionate about providing exceptional care and want to be part of a dedicated healthcare team.