Customer Service Associate - Part Time Site 418

FLSA STATUS: Non-Exempt Hourly
WAGE SCALE: $17.13 - $18.13
SHIFT SCHEDULE: Shifts Vary
DEPT/LOCATION: 14300 NE 20th Avenue, Building E., Vancouver, WA 98686
REPORTS TO: Retail Store Manager

The Customer Service Associate (CSA Part-Time is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.

DUTIES AND RESPONSIBILITIES
• Provide friendly service to customers
• Greet and assist customers
• Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed)
• Account for all monies, cigarettes, and lottery tickets on assigned shift
• Check the expiration date and face-off product
• Follow proper safety protocols and procedures

REQUIREMENTS
• Must be able to work graveyard shifts
• Must have the ability to accurately handle money
• Must have strong attention to detail
• Must possess excellent verbal and written communication skills
• Must have excellent customer service skills
• Must be capable of effectively communicating with customers and co-workers
• Must be able to work independently and be self-motivated
• Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication

PHYSICAL DEMANDS
• Must be able to stand and walk for the duration of the shift
• Regularly lift and or move up to 20-50 pounds
• Must be comfortable working in a convenience store environment
• Must maintain a professional appearance and abide by the Dress Code Policy
• Must maintain a professional and friendly demeanor towards customers and fellow employees
• Daily exposure to gasoline and oil products
• Fast-paced environment

BENEFITS

• Health insurance (medical, dental, and vision) for eligible full-time employees who elect for coverage and pay their portion of costs.
• Paid time off – sick leave for all employees and vacation time for full-time employees. Managers may also receive some holidays off with pay.
• 401(k) with no employer match.
• Life and disability insurance (voluntary election for full-time eligible employees).

EQUAL OPPORTUNITY STATEMENT

Our Company is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

(This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)