Customer Service Attendant
Responsible for assisting in the day to day operations of the DGLC front desk operations.
DUTIES AND ESSENTIAL JOB FUNCTIONS
- Handles registration for activities, passes, daily visits and facility use.
- Answer phones and customer inquiries about programs and facilities.
- In addition to registration, creates class rosters and assists program supervisors with registrant and class information.
- Provides support for administrative staff as a secondary function.
- Maintains a cash bank, takes cash, check and credit card payments and makes deposits on a daily basis.
- Re-stocks forms and flyers and creates a presentable area in customer service
- Makes frequent runs throughout the facility, opening and closing rooms and facilitating rental, program and fitness center use during shift.
- Take drop-off registrations and handle all customer questions about registration and programs.
- Responsible for opening and closing down the facility, making sure the building is secure.
- Other duties as assigned by supervisor