Customer Service (Chinese)_HLL

Receive sample, check TRF & sample size.

Prepare SO and send SO, PI to client. Check final total fee with subcontractor.

Track the order, connect with customers, and notify them of the order's progress in a timely manner

Clarify unclear information of KAM program

Handle and take lead all requirement from client.

Handle internal query on order status.

Daily/Monthly/ Weekly summary for account handling, Others assignments upon getting request.

Check client payment status (contract or in advance) and follow debt Handle client queries (collect info from related team)

Scan and record file.

University level or higher

Good communication & Office skills

Good in English/Chinese

See also