Customer Service Clerk
At the Cedar Band Travel Plaza, our Customer Service Clerks are at the core of our professional team. Our Customer Service Clerks share the responsibility of maintaining a high standard of customer service, housekeeping, signs, pricing, and cash register operations (POS) while generating sales and handling loss prevention. Our Customer Service Clerks are the primary contact for customers in addressing and answering questions, inquiries, and complaints. Maintaining high performance at a fast pace for customer productivity is our Customer Service Clerk's role.
- $14.50 per hour starting wage
- PART-TIME, 20+ hours a week
- $600.00 Signing Bonus (Paid Over 12 weeks)
- Hiring for Mid-day and Closing shifts (8 hr. shifts)
- Shift start times vary from 11:00 am to 4:00 pm
- Quarterly Performance Bonuses Eligible
We offer our Customer Service Clerks Quarterly Performance Bonus, Team and individual Incentives, 401-K Retirement, special Holiday Pay, a Wellness Program, Mental Health Plan, and Nation-wide Discount Program, as well as additional opportunities to perform and maintain a high level of excellence. Join our team and start working with great people; meet travelers from across the country in a friendly and fast-paced environment; and be part of a unique opportunity that is Tribally owned.
Essential Functions
The Customer Service Clerks perform the following duties and responsibilities (and others as assigned by management). (Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions)
1. Ensure that each customer receives outstanding Customer Service by providing a friendly environment that includes greeting and acknowledging every customer, maintaining outstanding standards, and solid product knowledge.
2. Maintain an awareness of all product knowledge information, merchandise promotions, and advertisements.
3. Assist in floor moves, merchandising, display maintenance, processing, and replenishing merchandise; participate in receiving and monitoring floor stock, and housekeeping.
4. Adhere to all Company policies, procedures, and practices including signing, pricing, and loss prevention.
5. Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
6. Communicate customer requests to management.
7. Breakfast, lunch, and dinner preparation for simple grab-n-go meals.