Customer Service Clerk

Issue materials against approved requisitions and maintain accurate transaction records.
Receive, verify, and process material requests and related documentation.
Maintain inventory records, stock movement logs, and material issue registers.
Update ERP or warehouse management systems with material transactions.
Prepare delivery notes, issue vouchers, receipts, and other warehouse documents.
Coordinate with warehouse personnel to ensure timely issuance of materials.
Respond to customer and internal department inquiries regarding material availability and status.
Ensure all documentation is complete, accurate, and properly filed.
Prepare daily, weekly, and monthly inventory and transaction reports.
Assist with stock verification, inventory audits, and reconciliation activities.
Maintain confidentiality of inventory records and company documentation.
Comply with company procedures, client requirements, and HSE policies.
Provide administrative and clerical support to warehouse and logistics operations as required.

Minimum 2–5 years of experience in customer service, warehouse administration, inventory control, or clerical support.
Diploma or equivalent qualification in Business Administration, Logistics, Supply Chain, or a related field.
Proficient in Microsoft Office applications (Excel, Word, Outlook) and ERP/warehouse management systems.
Experience in issuing materials, maintaining inventory records, and processing warehouse documentation.
Strong data entry and record-keeping skills with a high level of accuracy.
Good understanding of warehouse operations and inventory control procedures.
Excellent communication and customer service skills.
Ability to prepare reports and maintain organized documentation.
Good command of written and spoken English.

See also