Customer Service Coordinator (Semiconductor / Electronics Manufacturing) | 5 days/ $4k/ AMK [1 Year Contract] | 0580

Job Responsibilities:

Ensure good customer service through professional and timely handling of customers’ enquiries, orders, quotations, service requests, concerns and escalations
Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management
Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of customer issues
Build and maintain strong relationships with customers, internal departments and senior management
Maintain accurate and detailed documentation including customer reports and operational records
Ensure compliance with company and customer policies, quality standards and regulatory requirements

Job Requirements

Bachelor’s Degree or Diploma in Business Administration, Engineering, Operations Management or related field
Minimum 3 years of relevant working experience in sales coordination, customer service, sales support, order fulfilment or customer support role
Experience in machinery, equipment or technical service industry will be an added advantage
Able to work after office hours when required for urgent customer support

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

See also