Customer Service Cycling Technical Expert

Job Title: Customer Service Cycling Technical Expert

Reports to: Customer Service Manager, Customer Service Shift leads

FLSA: Non-Exempt

Job Summary:

Amain Inc. operates premier online retail brands, including Performancebike.com and Danscomp.com. As a Customer Service Cycling Technician, you will leverage your deep cycling industry knowledge and mechanical expertise to provide world-class technical support and customer care. This role is perfect for a passionate cyclist who thrives on solving complex technical inquiries, guiding customers to the right products, and ensuring an exceptional shopping experience.