Customer Service Desk - Assistant
Your primary responsibility will be to provide a professional support to the Customer Service Desk.
Working closely with the Garden Centre Manager to help the department to succeed. Rota: Alternate Mondays and Wednesday 09:00-18:00 with alternate weekends Saturday 09:00-18:00 and Sunday 10:00-17:00
Main duties and responsibilities: Manning the customer service desk
Dealing with customers as first point of contact
Telephone management
Providing advice to customers
Supporting the customer service desk supervisor in day to day running of the desk. To be successful in this role, we are looking for people: Excellent computer skills
Customer service skills
Previous experience in similar environment desired.
Working closely with the Garden Centre Manager to help the department to succeed. Rota: Alternate Mondays and Wednesday 09:00-18:00 with alternate weekends Saturday 09:00-18:00 and Sunday 10:00-17:00
Main duties and responsibilities: Manning the customer service desk
Dealing with customers as first point of contact
Telephone management
Providing advice to customers
Supporting the customer service desk supervisor in day to day running of the desk. To be successful in this role, we are looking for people: Excellent computer skills
Customer service skills
Previous experience in similar environment desired.