Customer Service Domestic Voice Lead-BPS

Detailed JD attached along with duly filled AR Template for the same with correct TSR details Education Mandatory: Graduates from any stream Desirable: • Minimum 5-8 year of work experience in a Domestic Premium segment Voice/Chat Program from premium contact centers. • Minimum 5 year of work experience in a Domestic Premium segment Voice/Chat Program, with minimum of 2 years as an Assistant Manager • Prior experience in managing excellent customer centricity is desired Experience • Minimum of 2 years as an Assistant Manager • Needs to be high on responsibility and ownership